96cvip Privacy Policy – Your information is safe with us

1 Introduction & Applicability

96cvip (referred to as "we", "us", or "the platform") is fully committed to protecting the privacy of your personal information. This Privacy Policy ("Policy") explains what information we collect, how we use it, and how we keep it secure.

This Policy applies to 96cvip's website, mobile app, and all associated digital services. It takes effect from the moment you create an account, use the website, or get in touch with us.

• This Policy is drafted in accordance with international data protection regulations.
• All applicable laws and regulations of Bangladesh are complied with.
• Members will be notified when the policy is updated.
• Your consent will always take priority in how your data is used.

2 What information we collect

96cvip collects information from you for various purposes. This data is primarily used to provide you with the best service and to ensure the security of your account. Below is a detailed breakdown of what we collect.

3 How we use your information

96cvip uses the information it collects solely for legitimate and transparent purposes. Our core principle is to use your data to deliver the best gaming experience and maintain the security of the platform.

Service operations

• Creating and managing your account.
• Processing deposits and withdrawals.
• Ensuring betting and gaming services.
• Providing customer support.

Security & Compliance

• Preventing fraud and money laundering.
• Completing the KYC (Know Your Customer) process.
• Fulfilling legal obligations.
• Ensuring responsible gaming.

Service improvement

• Analyzing platform performance.
• Providing a personalized experience.
• Offering relevant promotions and bonus offers.

4 Data Sharing & Disclosure Policy

96cvip does not sell your personal information or share it with third parties for advertising purposes. However, limited information may be shared in specific circumstances.

• Payment Providers: Only the information necessary to process transactions is shared with payment services such as Mobile Banking, Nagad, and Rocket.
• Technology Partners: Technology service providers essential to platform operations are granted limited data access.
• Legal authorities: Information is disclosed as required to comply with court orders or regulatory authority directives.
• Fraud Prevention: Relevant authorities are assisted in international fraud investigations.

5 Data Protection Methods

96cvip follows the highest industry security standards to keep your information protected. Our security measures are multi-layered and regularly updated.

• All data transmissions are secured with 256-bit SSL/TLS encryption.
• All data stored on our servers is protected with AES-256 encryption.
• Two-factor authentication (2FA) is available.
• Regular penetration testing and security audits are conducted.
• Suspicious logins and unusual activity are detected and flagged automatically.
• Data backups are performed regularly and a recovery plan is kept in place.

6 Cookie Policy

96cvip uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored on your device that help improve your experience on the platform.

Types of cookies we use

• Essential cookies: Essential for login sessions and security. Disabling these cookies will prevent the platform from functioning properly.
• Performance Cookies: Used to monitor website speed and performance.
• Functionality Cookies: Used to remember your preferred language and settings.
• Analytical Cookies: Used to understand usage patterns and improve our services.

You can disable non-essential cookies through your browser settings. Please note that disabling essential cookies may cause some features to not work properly.

7 Your Data Rights

96cvip believes you should have full control over your own information. To that end, we guarantee the following rights.

• Right of access: You can request to view the information we hold about you at any time.
• Right to Rectification: You may request correction of inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Object: You may object to the processing of your data.
• Right to Portability: You can receive your information in a structured format.
• Right to withdraw consent: You may opt out of marketing communications at any time.

To exercise any of these rights, please contact our support team. We will respond to your request within 30 business days.

8 Data Retention Period

96cvip retains your information only for as long as necessary or required by legal obligation. Certain data may be kept for a defined period even after your account is closed.

• Data for active accounts is retained for as long as the account remains active.
• Transaction records are retained for a minimum of 5 years.
• KYC information may be retained for an extended period to meet legal requirements.
• After account deletion, any non-essential personal data is removed.

9 Protection of Minors

96cvip strictly prohibits use of the platform by anyone under the age of 18. We do not knowingly collect or store personal information from any individual under 18.

• Age verification is carried out at the time of registration.
• If underage use is suspected, the account is suspended immediately.
• If any information belonging to a minor is identified, it is deleted immediately.
• If parents have any concerns, they can contact our support team.

10 Privacy Policy Updates

96cvip may update this Privacy Policy from time to time. If any significant changes are made, we will notify you by email or through the platform. The date of any update will be shown at the top of this page under "Last Updated".

• Members will be given notice before any major changes take effect.
• Continued use of the platform after changes constitutes acceptance of the updated policy.
• Previous versions may be available upon request through support.

11 Contact Us

If you have any questions, concerns, or requests regarding our Privacy Policy, please reach out to our support team. We are always ready to help protect your privacy.